Privacy & Policy

We use your information to:

• Process and deliver your orders.
• Share necessary details with local vendors and delivery partners for order preparation and fulfillment.
• Provide customer support and handle refunds or disputes.
• Send service updates, order status notifications, and promotional offers (if you have consented).
• Improve our services, app experience, and product offerings.
• Detect and prevent fraud or misuse of our Platform.

We do not sell your personal information. However, we may share your information with:

• Local vendors to fulfill your order.
• Delivery partners to deliver your order and contact you if needed.
• Payment gateway providers to securely process transactions.
• Service providers (e.g., analytics, cloud hosting, SMS/email services) who help us run our operations.
• Regulatory or government authorities where required by law.

• Currently, we accept payments via Cash on Delivery (COD). No online payment details are collected or stored.
• In the future, when online payment options (UPI, cards, wallets, net banking) are enabled, payments will be processed securely by third-party providers. We will not store your full payment details on our servers.

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Order and account history may be stored for operational, financial, and compliance purposes.

You can:

• Access and update your account information within the app.
• Opt-out of promotional communications at any time.
• Request deletion of your account and personal data, subject to applicable laws and operational requirements.
• Withdraw consent for data use, though this may limit our ability to provide services.

We may use cookies and similar technologies to improve your app/website experience, remember your preferences, and analyze usage. You can control cookie settings through your device or browser, though some features may not work without them.

We use reasonable security practices and procedures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our Platform may contain links to other websites or apps. We are not responsible for the privacy practices of such third parties and encourage you to read their privacy policies.

We may update this Privacy Policy from time to time. Changes will be posted on our Platform, and continued use of our services will constitute acceptance of the updated policy.

If you have any questions about this Privacy Policy, please contact us at: